Replacement computer board parts

My daughter loves the game and enjoys the puzzles and challenges it presents. We also had a great experience with customer service in replacing a missing part. Thank you.

Die Lieferung der Ersatzteile war. Ich habe leider einen Fehler gemacht und durch automatisches Ausfüllen wurde die falsche Stadt eingegeben. Das Produkt ist dadurch wohl zurückgeschickt worden und das Geld umgehend zurücküberwiesen worden. Ich bekam aber auch gleichzeitig eine Aufforderung einfach erneut zu bestellen. Der zweite Versuch wurde umgehen bearbeitet und versendet, die Ware kam dann an.
Danke für diesen sehr kundenfreundlichen Service!

Thank you for the Replacement computer board parts
Excellent service .
Do you have Turing Tumble conventions / meet ups in the UK local to Manchester for like minded children.

Thank you so much for being for kind and réactive, we received the pieces in a few days in a pristine condition ... Time to have fun !

I received an immediate response to my email and received the parts within a week. My son is overjoyed to be able to play and create with his Turing Table again :)

Excellent customer service for getting replacement parts delivered quickly! Saved the day!

One of the Turing Tables was a couple of the connection pieces. Upper Story was super easy to work with on my request and the parts arrived quickly. Great service provided!!!!!

Love everything this company does and so grateful for replacement pieces!!

We had a small issue with the lever not going down by the weight of the marble. Customer service was prompt, had great communication, and made sure we were well taken care of by sending these replacement parts at no cost. The cost of the games is worth the high quality product paired with outstanding customer support. My 4 kids love the games!

Great contact package well received, thank you !

Schnelle Lieferung, keine Beanstandungen.

Amazing fast service and Hassell free

Within less than a day of contacting the company with an enquiry about whether missing parts were available the parts were on their way out to us. I am blown away by the kindness and service of this company. Cannot recommend dealing with them or their product, highly enough. Best service I've ever had. Thank you!

I’m very surprised and appreciate to have the support of my request part in such efficient effort of your side, it’s really worthy investment for me.

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My enquiry was responded to immediately and spares sent very promptly and I'm very happy with the service. I do think there's a design flaw as the little black pegs (pivotal to the whole game, pun intended) which hold the levers are so flimsy and easily broken.

We recently purchased Turing Tumble and were having an interference issue with the connectors on the back of the board. Upper Story immediately responded by sending us a complete new set of "controls" and everything is now fine.
I'm very impressed with the unit, the company and the service.
Thanks Upper Story!

A challenging activity that can take some time to work through. I find it interesting and stretching. Great design.

A challenging activity that can take some time to work through. I find it interesting and stretching. Great design.

The title says it all. I also have to say, that this game is really well designed and brings a lot of fun to my children. Offering spare parts is great. The only issue I have, is that I now have a few spare parts I do not need. I would have been happier with ordering just the single missing piece.

The title says it all. I also have to say, that this game is really well designed and brings a lot of fun to my children. Offering spare parts is great. The only issue I have, is that I now have a few spare parts I do not need. I would have been happier with ordering just the single missing piece.

A piece on our turning tumble got broken and the company promptly sent out a new piece to replace it. The service was excellent!!!

A piece on our turning tumble got broken and the company promptly sent out a new piece to replace it. The service was excellent!!!

A child broke off the little bolt holding the movement mechanism in plce on the back of a board. I called, was helped immediately and the items needed were shipped right away, so my class could continue theirinquiry and learning. I'm so grateful!

A child broke off the little bolt holding the movement mechanism in plce on the back of a board. I called, was helped immediately and the items needed were shipped right away, so my class could continue theirinquiry and learning. I'm so grateful!

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I have found that progressing levels in the Turing Tumble devise is almost addictive. I and a fellow librarian have both done a lot of the workbook. I also had 4 of my grandkids try it out--it was a big hit. We are planning an initial program (as soon as our library opens for in house programming) with follow-up sessions so kids can continue moving up levels. I am excited to see how our patrons like it.

I have found that progressing levels in the Turing Tumble devise is almost addictive. I and a fellow librarian have both done a lot of the workbook. I also had 4 of my grandkids try it out--it was a big hit. We are planning an initial program (as soon as our library opens for in house programming) with follow-up sessions so kids can continue moving up levels. I am excited to see how our patrons like it.

Alles super! Baut perfekt aufeinander auf und neue Teile und Funktionen werden gut eingeführt. Trotzdem sind mittlerweile alle im Haus an ihre Grenzen gekommen und mussten vie herumprobieren um die Rätsel zu lösen. Das Spiel läuft gut. Nur beim Abbau passiert es uns öfter dass die kleinen Kugeln runterfallen und unter dem Sofa verschwinden. Aber das liegt eher an uns...
Bei anfänglichen Problemen was das nicht gute Laufen des einen Armes anging, hat man uns schnell und effektiv geholfen. Das Spiel macht sowohl den Kindern als auch den Erwachsenen Spaß

Alles super! Baut perfekt aufeinander auf und neue Teile und Funktionen werden gut eingeführt. Trotzdem sind mittlerweile alle im Haus an ihre Grenzen gekommen und mussten vie herumprobieren um die Rätsel zu lösen. Das Spiel läuft gut. Nur beim Abbau passiert es uns öfter dass die kleinen Kugeln runterfallen und unter dem Sofa verschwinden. Aber das liegt eher an uns...Bei anfänglichen Problemen was das nicht gute Laufen des einen Armes anging, hat man uns schnell und effektiv geholfen. Das Spiel macht sowohl den Kindern als auch den Erwachsenen Spaß